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Effective from:  Aug 2026

Key points:

1. We collect information you submit through our website forms and chats.

2. We use it to respond to inquiries and provide information about our services.

3. We do not collect patient health information through this website.

4. We do not sell or share visitor information for advertising.

5. Website information is retained for 90 days and then deleted.

6. Privacy questions can be sent to sjwardmedicalbilling@gmail.com.

 

Please read carefully:

This Privacy Policy explains how Sj Ward Medical Billing Solutions™, based in Florida, collects, uses, protects, and deletes personal information from visitors to our website.

Our medical billing and clinical administrative services may involve protected health information on behalf of healthcare providers. However, this website does not collect patient health information through forms, chat, file uploads, or other website features.

In short: This policy applies to information collected through our website, not to patient information handled separately for healthcare-provider clients.

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What personal information do we collect?

When you contact us through a website form or chat, we collect the information you choose to provide, such as your name, email address, phone number, company information, and message.

We may also collect technical information needed to operate and protect the website, including your IP address, browser type, device information, and basic website activity.

We do not ask for or intentionally collect patient health information through this website. Please do not include medical records, diagnoses, treatment details, insurance information, or other patient health information in a form or chat message.

In short: Please share only business or general inquiry information. Do not submit patient health information through the website.

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Why do we collect it?

We use website information to respond to questions, communicate with prospective or current clients, provide information about our services, operate and secure the website, and comply with applicable legal obligations.

We do not use website information to send marketing messages unless you separately request or consent to receive them.

We do not use website information for automated decisions or profiling that produces legal or similarly significant effects.

In short: We use your information to respond to you, operate the website, and keep it secure.

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How do we share personal information?

We use Wix.com to host and operate this website. Information submitted through Wix Forms or Wix Chat may be handled through Wix’s infrastructure. Wix’s service providers are listed at Wix’s sub-processors page.

We may share information when necessary to comply with a lawful request, protect our rights or safety, prevent fraud or misuse, or complete a business transaction such as a merger or sale.

We do not sell visitor information. We do not share visitor information with advertising companies for targeted advertising.

In short: Wix helps operate the website, but we do not sell or use your information for targeted advertising.

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Where do we store and process it?

Website information is stored and processed through Wix’s hosting infrastructure. Information may be processed in the United States or other countries where Wix or its service providers operate.

Wix’s privacy and data-processing terms describe the safeguards it uses for information handled through its platform.

In short: Website information is hosted through Wix and may be processed in more than one country.

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Cookies and similar technologies:

This website uses essential Wix cookies and similar technologies needed for security, sessions, website stability, and basic operation.

We do not use non-essential advertising cookies or retargeting cookies. We do not use cookies to sell or share visitor information for targeted advertising.   You can also manage cookies through your browser settings. Blocking essential cookies may affect how the website works.   In short: We use only essential cookies needed for the website to function.

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How do we communicate with you?

We may respond to inquiries through the contact details you provide in a form or chat.

We do not send promotional email or text messages. You may ask us to stop contacting you about an inquiry at any time, although we may retain a record of the request for the limited retention period described below.

In short: We contact you to respond to your inquiry, not to send marketing campaigns.

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Your privacy choices and rights:

Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information we hold about you. You may also ask questions about how we use your information.

To submit a privacy request, email sjwardmedicalbilling@gmail.com. We may need to verify your identity before completing a request.   We generally respond within the period required by applicable law. We will not discriminate against you for making a valid privacy request.

In short: Contact us by email if you want to review, correct, or delete your website information.

 

 

How long do we keep your information?: 

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We retain website information, including form submissions and chat records, for up to 90 days. We then delete it, unless we must keep it longer to comply with a legal obligation, resolve a dispute, prevent fraud, or protect our rights.

In short: Website information is normally deleted after 90 days.

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How do we protect it?:

We use Wix to build and host this website. Wix secures the underlying hosting infrastructure. We also take reasonable steps to protect information within our control, including limiting access to authorized people and maintaining account security.

No method of transmission or storage is completely secure. We can’t guarantee absolute security.

Please do not submit patient health information through this website.

In short: We take privacy and security seriously, but visitors should never submit medical or patient information through the website.

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Third-party websites:

Our website may contain links to websites operated by other organizations. Their privacy practices are governed by their own policies. Please review those policies before providing information.

In short: Once you leave our website, the other website’s privacy policy applies.

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Children:

Our website is intended for healthcare providers, businesses, and professional users. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

In short: This website is for professional and business use.

 

Updates to this policy:

We may update this Privacy Policy when our website, services, or privacy practices change. We will post the updated version on this page and revise the effective date.

Any heading, caption, section title, or “In short:” summary is provided for convenience only and does not legally bind either party.

In short: The current version of this policy will always appear on this page.

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Contact us:

Sj Ward Medical Billing Solutions™
PO BOX 1111
Interlachen, FL 32148
United States

Privacy email: sjwardmedicalbilling@gmail.com

 

This business is HIPAA compliant and uses encrypted systems. Claims NOR ANY PHI (Patient Health Information) were not included as broad website claims because WE DO NOT collect patient health information.